5 Critical Questions to Ask Before Hiring a Roofing Contractor

5 Critical Questions to Ask Before Hiring a Roofing Contractor in the San Marcos Area

Your roof is the single most important component protecting your home and family from the elements. So, when it's time for a repair or replacement, choosing the right contractor is a major decision. The San Marcos area has its share of skilled professionals, but it also attracts its share of "storm chasers" and unqualified crews after severe weather.


How can you tell the difference?


To protect your investment and ensure a quality job, you need to ask the right questions. At Graduate Contracting, we believe an informed homeowner is an empowered homeowner. Here are the five critical questions you should ask every potential roofing contractor before you sign a contract.


1. "Are you fully insured? Can you provide proof?"


This should always be your first question. A reputable contractor will carry two essential types of insurance, and they should be happy to prove it.

  • General Liability Insurance: This protects your property. If an accident causes damage to your siding, windows, or landscaping during the project, this insurance covers it.
  • Worker's Compensation Insurance: This protects you. Roofing is a dangerous job. If a worker is injured on your property and the contractor doesn't have worker's comp, you could be held liable for their medical bills.

The Right Answer: "Yes, absolutely. We can have our insurance provider send you a Certificate of Insurance (COI) directly. It will list your name and address, proving you are covered for the duration of your project."


2. "Are you a local company with a permanent office?"


After a big hailstorm, you’ll see an influx of trucks from out-of-town. These "storm chasers" might offer a cheap price, but they often perform shoddy work and are gone as soon as the next storm hits another state. If a problem arises with your roof a year later, they're nowhere to be found.

The Right Answer: "Yes, we are. Our office is located right here in the area. We are part of this community, and we have a long-standing reputation to protect. We’ll be here to stand behind our work for years to come."


3. "What kind of warranty do you offer on your workmanship?"


It's vital to understand the difference between a manufacturer's warranty (which covers defective materials) and a contractor's workmanship warranty. The vast majority of roof failures are due to installation errors, not faulty shingles. A contractor’s warranty is their promise to you that the job was done right.

The Right Answer: A confident contractor will offer a strong, long-term warranty in writing. A one or two-year warranty is the bare minimum. A superior contractor will offer much more. For example, at Graduate Contracting, we back all of our full roof replacements with a 10-year workmanship warranty.


4. "Will you provide a detailed, written estimate?"


A price scribbled on the back of a business card is a major red flag. A professional proposal is a sign of a professional company. It protects you from surprise costs and ensures everyone is on the same page.

The Right Answer: "Of course. We will provide you with a comprehensive, itemized proposal that clearly outlines the full scope of work, the specific materials we'll be using, tear-off and clean-up procedures, the payment schedule, and an estimated project timeline."


5. "Can you provide local references or show me examples of your work?"


Any contractor who is proud of their work will be eager to share it. Asking for references or a portfolio of completed projects allows you to verify their quality and track record in your community.

The Right Answer: "We'd be happy to. We can provide you with a list of recent projects we’ve completed in your neighborhood. You can also check our reviews online to see what our past customers have to say."


Choose a Partner You Can Trust


Choosing a roofer shouldn't be a stressful process. By asking these questions, you can confidently filter your options and find a reliable partner who will protect your home for decades.


At Graduate Contracting, we've built our business on professionalism, transparency, and a commitment to quality. We welcome these questions because we know we have the right answers.


Contact us today for a free, no-pressure estimate and experience the Graduate Contracting difference for yourself.


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Your roof is the ultimate protector of your home, silently taking a beating from the intense Texas sun, heavy rains, and seasonal storms. But just like any other part of your home, it has a finite lifespan. Letting it go too long without a replacement can turn a planned project into an emergency crisis, complete with leaks, water damage, and costly interior repairs. But how do you know when it's time? For most homeowners, the roof is out of sight and out of mind—until there's a problem. At Graduate Contracting, we believe in empowering you with the knowledge to make smart, proactive decisions about your home. This guide will help you evaluate your roof's age and recognize the critical signs that it’s time to start planning for a replacement . Look for the Telltale Signs of Aging You don’t need to be a roofing expert to spot some of the most common indicators that your roof is nearing the end of its service life. Grab a pair of binoculars or use your smartphone's zoom lens from a safe spot on the ground to look for these warning signs, especially on the south-facing slopes that get the most sun exposure. For Asphalt Shingle Roofs Curling or Clawing Shingles : As shingles age and lose their flexibility, the edges will begin to curl upwards or the tabs will start to lift in the middle, creating a "clawing" effect. This makes them highly susceptible to being torn off by wind. Widespread Granule Loss : Look in your gutters for an excessive amount of black, sand-like granules. These granules are the shingle's primary shield against UV rays. When they're gone, the shingle's underlying asphalt layer is exposed to the sun, causing it to become brittle and crack. Cracked or Missing Shingles : Obvious cracks or entire shingles that have been blown off are clear signs of a failing roof. One or two missing shingles might be a simple repair, but widespread issues indicate systemic failure. "Bald" Spots : Patches where the granules have completely worn away will look smooth or dark and are a serious red flag. Staining or Algae Growth (Gloeocapsa Magma) : While the dark streaks caused by algae are primarily a cosmetic issue, they can indicate moisture retention and are often seen on older, less reflective shingles. Consider the Lifespan of Your Roofing Material The age of your roof is a crucial piece of the puzzle. If you don’t have the installation records from a previous owner, a professional inspection can provide a close estimate. Here are the typical lifespans for common roofing materials in the demanding Central Texas climate: 3-Tab Asphalt Shingles : These are the most basic option and typically last 15-20 years. In Texas, the shorter end of that range is more realistic. Architectural/Laminate Shingles : A significant step up in durability and aesthetics, these shingles generally last 25-30 years, with some premium versions lasting even longer. Metal Roofs (Standing Seam) : Known for their exceptional longevity, a quality metal roof can last 40-70 years or more, offering superior resistance to wind and hail. Tile Roofs (Clay/Concrete) : Tile is another long-lasting material, often enduring for 50+ years. However, the underlayment beneath the tiles is what typically fails first and will likely need replacement after 20-30 years. Know When to Call a Professional While your own visual inspection can tell you a lot, it can't replace the trained eye of an expert. You should call for a professional roof assessment if: Your roof is approaching the 20-year mark. This is a critical milestone for most asphalt shingle roofs. You notice any of the visual warning signs mentioned above. Your neighbors are all getting new roofs. Homes in a subdivision are often built around the same time, so this can be a strong clue that your roof is also reaching the end of its life. You've experienced a significant hailstorm. Even if you don't see immediate damage, hail can drastically shorten your roof's lifespan and the damage may not be visible from the ground. The Graduate Contracting Assessment: Certainty and Peace of Mind At Graduate Contracting, our roof age and condition assessments are thorough and transparent. Our experts will get on the roof for a hands-on inspection, checking for subtle signs of wear and tear, assessing the condition of your flashing and ventilation, and providing you with a detailed report of our findings. We’ll give you an honest, data-backed opinion on your roof’s remaining life and help you understand your options. Whether you have a few years left and can get by with minor repairs, or it’s time to start budgeting for a replacement, our goal is to provide you with the information you need to protect your home effectively. Don't wait for a leak to tell you it's time. Be proactive. Contact Graduate Contracting today to schedule a comprehensive and professional roof assessment.